FAQ Section
Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our products, services, and policies. Browse through the questions below to get the information you need. If you don’t find what you’re looking for, feel free to contact us for further assistance.
General
Security is a top priority at Vobeda. Our platform is regulated and equipped with advanced anti-fraud systems and 3D Secure protection to safeguard your funds and transactions.
Vobeda combines traditional banking with digital assets, offering a comprehensive suite of financial services under a regulated and secure environment.
The Vobeda team is composed of experts in finance, banking, Web 3.0, and crypto, all working together to drive innovation and deliver exceptional results.
On the left side menu, you will need to click on Dashboard. In this section you will see your total overall balance and your balance per every asset you hold.
On the left side menu, you will need to click on History. In this section you will see all the transactions made in your account. Also if you click on Dashboard, you can see at the bottom of the page the transaction history.
App
You can download the Vobeda app from the App Store or Google Play Store. The app is available for both iOS and Android devices.
The Vobeda app allows you to manage bank accounts, trade digital assets, make deposits, and access escrow services. You can also use the app to manage your Vobeda Cards, make contactless payments, and access 24/7 support.
You can buy, sell, and manage your cryptocurrencies directly through the Vobeda app. The app supports a wide range of digital assets and provides a secure environment for trading.
Cards
Vobeda Cards offer multi-currency support, competitive exchange rates, and the ability to link with Apple Pay or Google Pay for secure, contactless payments.
All Vobeda Cards come with 3D Secure protection and are supported by our advanced anti-fraud system to ensure your transactions are safe and secure.
You can apply for a Vobeda Card directly through our website. Simply navigate to the “Cards” section, choose the type of card you want, and follow the on-screen instructions to complete your application.
We offer physical and virtual credit cards collateralized on credit rails.
Yes, you can use your Vobeda Card for online purchases. All Vobeda Cards are equipped with 3D Secure protection to ensure your online transactions are safe and secure.
Products
Vobeda provides a range of financial services, including bank accounts and FX management, digital asset trading, deposit accounts with interest, and secure escrow services.
Vobeda’s multi-currency bank accounts streamline international transactions, optimize FX processes, and allow you to manage multiple currencies with ease.
You can securely buy, sell, and manage digital assets through our platform, which offers Over-the-Counter (OTC) services for privacy, transparency, and efficiency.
Vobeda offers competitive interest rates on deposit accounts, tailored to support your financial goals and help grow your capital over time.
Vobeda’s escrow services hold funds securely until all contractual obligations are met, providing peace of mind and reducing risk in high-stakes transactions.
Contact Us
You can contact our Sales Team by filling out the form in the Contact Us section with your first name, last name, email, company, website, and industry details. Our team will assist you in discovering the best options for your needs.
You can reach out to our Support Team through the Support section on our website. Fill in your details and describe the issue, and our team will assist you.
Please provide your full name, email address, phone number, username, and a description of the issue you’re facing. You can also attach relevant files to help our team understand your problem better.
